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2 Responses
Great presentation. We were planning a trip on ACL before the pandemic.
However, We cancelled because of Federal Government advisory due to the pandemic. American Cruise Lines still will not refund the$500 deposit for our trip that ACL CANCELLED later themselves.
It is Lousy customer relations that ACL still refuses to return our deposit. .
I wasn’t able to watch the ACL webinar live, but just finished seeing the “re-run”. Thanks SO much for making that available. I had a the coastal Florida trip booked and cancelled before the refund policy was implemented, but in spite of the financial loss I still want to do it…and this information has made me feel much more hopeful about doing it in the next couple of years. Again, thank you.